These Terms and Conditions of Service (“Terms”) govern your use of the Prime Presence website and the services provided by ACTIVARO AUSTRALIA PTY LTD (ABN: 22 696 919 070) trading as Prime Presence (“Prime Presence”, “we”, “our”, or “us”).
By accessing our website, contacting us, requesting information, booking a discovery call, submitting an enquiry, accepting a quotation, or engaging our services, you agree to be bound by these Terms.
Prime Presence is a specialist traditional media advertising agency that assists businesses in building stronger local brand awareness through strategic advertising campaigns.
Our services may include, but are not limited to:
You may contact Prime Presence by telephone, email, website enquiry forms, social media, referral or by booking a discovery call.
Any information, discussions or recommendations provided before a written proposal is accepted are general in nature and do not constitute professional advice or create a contractual relationship.
Submitting an enquiry does not guarantee acceptance as a client.
Prime Presence may offer complimentary discovery calls or strategy consultations.
These sessions are intended to better understand your business and advertising objectives.
Recommendations provided during these consultations are based on the information available at the time and may change following further discussions, research or media availability.
Prime Presence welcomes referrals from clients, business partners and professional advisers.
Unless otherwise agreed in writing:
All quotations, proposals and recommendations are subject to:
Unless otherwise stated, quotations remain valid for 30 days from the date of issue.
Advertising inventory is not secured until the proposal has been accepted and any required deposit has been received.
A contract is formed only when:
We reserve the right to decline any project at our discretion.
Unless otherwise stated:
Failure to pay invoices by their due date may result in:
Recovery of reasonable debt collection costs where permitted by law.
Advertising inventory is supplied by independent media owners.
Prime Presence cannot guarantee the ongoing availability of any specific advertising location until confirmed by the media owner.
Where booked media becomes unavailable, we will use reasonable efforts to recommend an equivalent alternative.
Where design services are provided, you are responsible for reviewing and approving all artwork before production.
Approval confirms that you have checked:
Once artwork has been approved, changes may incur additional costs and production delays.
You agree to:
Delays in supplying information or approvals may delay campaign delivery.
Prime Presence works with independent suppliers including:
Prime Presence is not responsible for delays or issues arising from third-party suppliers beyond our reasonable control.
While we apply our experience and best efforts to develop effective advertising campaigns, we cannot guarantee:
Campaign performance depends on numerous external factors including market conditions, competition, pricing, customer demand and business operations.
If a campaign is cancelled after work has commenced, Prime Presence reserves the right to charge for:
Some media bookings may be non-refundable once confirmed.
All intellectual property belonging to Prime Presence, including:
remains the property of ACTIVARO AUSTRALIA PTY LTD unless otherwise agreed in writing.
Clients retain ownership of materials they provide.
Upon full payment, clients receive the agreed licence or ownership rights specified in their proposal.
Prime Presence reserves the right to display completed work within its portfolio unless otherwise agreed.
Users of this website must not:
Your use of our services is also governed by our Privacy Policy.
By providing your personal information, you consent to its collection and use in accordance with our Privacy Policy.
To the maximum extent permitted by Australian law, Prime Presence shall not be liable for any indirect, incidental, special or consequential loss including loss of profits, business interruption, loss of opportunity or loss of data arising from the use of our services or website.
Nothing in these Terms excludes rights that cannot lawfully be excluded under the Australian Consumer Law.
Our services include guarantees that cannot be excluded under the Australian Consumer Law.
Where permitted by law, our liability is limited to:
Nothing in these Terms limits your statutory rights under Australian law.
Prime Presence is not liable for delays or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including:
Prime Presence may update these Terms from time to time.
The latest version will always be available on our website.
Continued use of our services following any update constitutes acceptance of the revised Terms.
These Terms are governed by the laws of New South Wales, Australia.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
If you have any questions regarding these Terms and Conditions of Service, please contact:
Prime Presence
A trading name of ACTIVARO AUSTRALIA PTY LTD
Phone: 1300 368 920
Email: hello@primepresence.com.au
Website: www.primepresence.com.au