ACTIVARO AUSTRALIA PTY LTD

Privacy Policy

Trading As: Prime Presence

Prime Presence (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us, or use our services.

Privacy Policy

1

Who We Are

Prime Presence is a trading name of:

ACTIVARO AUSTRALIA PTY LTD

We specialise in helping professional service businesses build stronger local brand recognition through strategic traditional media advertising.

2

What Information We Collect

Depending on how you interact with us, we may collect information including:

Personal Information

  • Full name
  • Business name
  • Email address
  • Phone number
  • Postal address
  • State and postcode
  • Industry or profession
  • Marketing preferences
  • Information you provide through our enquiry forms


Website Information

We may also automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Cookies and similar technologies
3

How We Collect Information

We collect information when you:

  • Complete an enquiry form
  • Request a Free Strategy
  • Order a Free Information Pack
  • Book a Discovery Call
  • Contact us by phone or email
  • Subscribe to updates
  • Visit our website


We may also collect information through:

  • Cookies
  • Google Analytics
  • Search Console
  • Website forms
  • Marketing platforms
4

Why We Collect Your Information

We collect personal information so we can:

  • Respond to enquiries
  • Prepare marketing proposals
  • Provide our services
  • Contact you regarding your enquiry
  • Improve our website
  • Improve customer experience
  • Send information you request
  • Send marketing communications (where permitted)
5

Marketing Communications

If you choose to receive marketing communications from us, we may send:

  • Marketing tips
  • Business insights
  • Industry news
  • Promotional offers
  • Company updates

You may unsubscribe at any time using the unsubscribe link contained in our emails or by contacting us directly.

6

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us understand:

  • Website usage
  • Visitor behaviour
  • Popular pages
  • Website performance


You can disable cookies within your web browser; however, doing so may affect website functionality.

7

Google Analytics

We use Google Analytics to better understand how visitors use our website.

Google Analytics may collect information such as:

  • Device information
  • Geographic location
  • Pages viewed
  • Time spent on site
  • Traffic sources


This information is aggregated and does not personally identify individual users.

8

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party providers who assist us in operating our business, including:

  • Website hosting providers
  • Email service providers
  • Marketing software providers
  • CRM systems
  • Professional advisers
  • Government authorities where required by law


All service providers are required to protect your information.

9

Data Security

We take reasonable steps to protect your personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration


Our website uses appropriate security measures to safeguard information submitted through our forms.

10

Access and Correction

You may request access to the personal information we hold about you.

If you believe your information is inaccurate or incomplete, please contact us and we will take reasonable steps to correct it.

11

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

12

Overseas Disclosure

Some third-party service providers (such as cloud hosting, analytics or email providers) may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure appropriate privacy protections are maintained.

13

How Long We Keep Information

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records


When information is no longer required, it is securely deleted or de-identified.

14

Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under the age of 18.

15

Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

16

Contact Us

If you have any questions regarding this Privacy Policy or wish to access or correct your personal information, please contact us.

📞 1300 368 920

✉️ hello@primepresence.com.au